Customer Care
Frequently Asked Questions
Helpful answers designed to make your Alamina shopping experience smooth, clear, and effortless.
Frequently Asked Questions
How long do your fragrances last?
Our highly concentrated fragrances are crafted for strong longevity and a lasting scent experience throughout the day.
Are your fragrances suitable for everyday wear?
Yes. Our collection is curated to offer refined scents that feel elegant, wearable, and memorable for both everyday moments and special occasions.
When will my order be shipped?
Orders are typically processed within 1–3 business days before dispatch. You will receive a confirmation email once your order has been shipped.
What if my order arrives damaged?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue so we can assist you.