Customer Care

Shipping & Delivery

Everything you need to know about order processing, dispatch, and delivery at Alamina Perfumes.

At Alamina Perfumes, we aim to make every order experience smooth, reliable, and effortless.

Once your order is placed, we begin preparing it with care to ensure it arrives safely and beautifully presented.

Order Processing

Orders are typically processed within 3-5 business days. During busy periods, launches, or promotional events, processing times may be slightly longer.

Once your order has been dispatched, you will receive a confirmation email with your shipping details.

Delivery Times

Delivery times may vary depending on your location and the shipping service selected at checkout.

Estimated delivery times are provided as a guide only and are not guaranteed. Delays may occasionally occur due to courier services, customs, public holidays, or high-demand periods.

Shipping Address

Please ensure your shipping details are entered correctly at checkout.

Alamina Perfumes cannot be held responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.

Tracking

If tracking is available for your order, this information will be shared with you once your parcel has been shipped.

Delays

While we always do our best to ensure timely delivery, Alamina Perfumes is not responsible for shipping delays caused by third-party couriers, customs clearance, weather conditions, or other circumstances beyond our control.

Lost or Missing Parcels

If your parcel appears to be delayed, lost, or missing, please contact us and we will do our best to assist you.

Contact

For any shipping-related questions, please contact our customer care team and we will be happy to help.